Sectors

Tailored Technology across Sectors

NovaVoca adapts to your workflows through precise conversations, secure integrations, and measurable outcomes in every sector.

Healthcare

The patient journey reborn

From appointment booking and digital triage to post-visit follow-ups: NovaVoca automates patient communication, reduces staff workload, and increases Patient satisfaction. GDPR-compliant, auditable, and always available.

Appointment management 24/7
Self-service scheduling, reminders, reduced no-shows
Digital triage
Symptom intake, pre-qualification, urgency-based routing
Secure by design
GDPR, ISO standards, tamper-proof audit logs
Follow-ups & recall
Automated check-ins, medication reminders, feedback

Are you in healthcare?

Healthcare automation — NovaVoca
Measured impact
25–40%
Increase in patient satisfaction
30%
Faster patient intake and registration
15%
Fewer missed appointments
Government

Citizen services, automated end‑to‑end

Book appointments for IDs and registrations, pre‑screen documents, capture cases, and send status updates. NovaVoca integrates with municipal systems and keeps a complete audit trail.

Appointments
Passports, ID cards, registrations
Document pre‑check
Requirements, forms, reminders
Status updates
SMS/email notifications, queue mgmt
Compliance & audit
GDPR, access logs, retention policies

Are you in government or public services?

Government citizen services automation — NovaVoca
Measured impact
24/7
Availability for citizens
15 min
Average time saved per calling citizen
53%
Lower cost per case
Franchises

AI order-taking for drive‑through and beyond

Replace the drive‑through audio box with NovaVoca, through real-time speech recognition, menu intelligence, upsell prompts, and POS integration, delivering consistent service everytime.

Faster queues
Lower average handle time, fewer order errors
Menu intelligence
Dynamic upsell prompts, item availability, allergen flags
Consistent brand voice
Templates, tone, QA across locations
Multi-location control
Central policies, local configuration

Are you operating a franchise business?

Drive‑through AI order taking — NovaVoca
Measured impact
20%
Shorter average order time at the drive‑through
99%
Order accuracy
9%
Increase in add‑on items sold
Enterprises

Scalable automation in every department

NovaVoca orchestrates processes across channels, integrates with your systems (CRM/ITSM/ERP), and delivers real-time KPIs.

Customer service
Intents, routing, escalations, CSAT boost
Real-time analytics
Dialogue metrics, A/B tests, automation rate
Workflow automation
Forms, approvals, ticketing updates
Enterprise security
SSO, roles, logging, compliance

Looking for enterprise solutions?

Enterprise automation — NovaVoca
Measured impact
30–50%
Inquiries resolved without a human agent
20–35%
Faster issue resolution time
10–20%
Lower cost per customer contact
Secure, Enterprise Voice AI

Turn conversations intoOutcome

We deliver enterprise ready Voice AI that transforms conversations into outcomes. Our team is ready, are you?

Schedule Meeting with Voci
Available 24/7
info@novavoca.com
Enterprise Support